Produce Meaningful Performance Reports
Month-end reports contain demographics, assessment results, and staff performance. Patient trends are reported including recidivism, and high-risk groups.
Providers are measured by satisfaction, productivity, and utilization. Patient comments (both compliments and criticisms) are shared. A high reach rate assures statistic validity. Callback staff hours and call/contact metrics are also reported.
Reports are customized by service line to satisfy specific business needs. Additionally, Smart-ER™ provides ample technically support to satisfy client needs.