EffectiveResponse™, our flagship solution, is marketed by Taylor Healthcare within its SMARTworks® technology portfolio. Using this system, hospital-based emergency departments automatically contact discharged patients to check on wellbeing and uncover service issues. Experience a robust feedback loop and statistically-valid provide metrics to drive improvement forward. Watch our overview video or read about one client's experience. To arrange a demonstration, enter your contact information on the Taylor Healthcare website.


SmartControl™ is a care coordination solution that reduces unnecessary emergency department visits and hospital admissions by frequent users. This system automates the workflow of emergency department case managers in their efforts to control this challenging population. SmartControl™ integrates with any EMR, identifies care plan candidates, and updates the patient's designated care network (i.e., PCP, specialist, psychologist, social worker and/or family caregiver). The current care plan is reviewed by network members and any necessary modifications can be relayed to the case manager. Built-in analyses measure visit trends and alert the case manager to new opportunities. Published data proves this methodology cuts frequent visits in half, representing a substantial return on investment.