1,857,612

patients reached

12,848

treatment plans revised

4,126

complaints addressed

74

claims prevented

Our Solutions

SmartContact
SmartContact™ allows healthcare entities to contact discharged patients, check well-being, uncover any service issues and improve patient satisfaction.
SmartControl
SmartControl™ is a care coordination solution that controls frequent users by automating case manager workflows and optimizing patient communication.

ABOUT US

“Smart-ER develops innovative, cloud-based technology solutions for digital engagement in order to get feedback from patients after healthcare encounters.

The system assesses well-being and uncovers follow-up or service issues, a practice that enhances safety and satisfaction and reduces enterprise risk and cost."

Dr. Tom Scaletta
Founder, Smart-ER

MEET OUR TEAM

Tom Scaletta MD
Chief Executive Officer
PJ Hussey
Chief Operating Officer
Febin Mootheril
Chief Information Officer
Rob Lynch MBA
VP BUSINESS DEVELOPMENT

Testimonials

PETE SCHUBEL MD

Medical Director, Emergency Medicine/Immediate Care Edward Hospital, Naperville, IL

“Giving our physicians, APNs and PAs feedback after each shift creates the necessary insights about patient engagement that really drive improvement.”
2017-08-04T09:13:01+00:00
Medical Director, Emergency Medicine/Immediate Care Edward Hospital, Naperville, IL “Giving our physicians, APNs and PAs feedback after each shift creates the necessary insights about patient engagement that really drive improvement.”

KATE SCHMELKA MD MPH

Attending Emergency Physician, Elmhurst Hospital, Elmhurst IL

“Automated patient engagement creates a safety net to catch patients deteriorating after discharge and bring them back for reassessment.”
2017-08-04T09:19:14+00:00
Attending Emergency Physician, Elmhurst Hospital, Elmhurst IL “Automated patient engagement creates a safety net to catch patients deteriorating after discharge and bring them back for reassessment.”

PRISCILLA COUCH RN, MSN

Assistant Chief Nursing Officer, National Park Medical Center, Hot Springs, AK

“Patients give more feedback when they’re texting … and our mean satisfaction score almost doubled over six months!"
2017-08-04T09:27:53+00:00
Assistant Chief Nursing Officer, National Park Medical Center, Hot Springs, AK “Patients give more feedback when they’re texting … and our mean satisfaction score almost doubled over six months!"

DENISE HAISCH RN

Emergency Department Manager, Avera McKennan Medical Center, Sioux Falls, SD

"It is rewarding to staff to hear how much a patient appreciated the care they received and I have found the patient to be very appreciative of the follow-up."
2017-08-10T20:49:10+00:00
Emergency Department Manager, Avera McKennan Medical Center, Sioux Falls, SD "It is rewarding to staff to hear how much a patient appreciated the care they received and I have found the patient to be very appreciative of the follow-up."

CONTACT US