Differentiate your organization from peers and exceed patient expectations by showing that caring continues beyond the emergency department visit, outpatient procedure or hospital discharge.

With reliable and timely patient contact, clinical staff are held accountable in a fair manner and this leads to performance improvement.

The Active Issues Manager (AIM™) module classifies and routes complaints to the appropriate parties. Prompt complaint management improves the hospital image and fortifies customer loyalty.

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By NO Comment July 31, 2017